Please ensure that following ports are open for outgoing traffic: 443, 80 and 1935.
Additionally, depending on your internal network, it may be necessary to whitelist all subdomains of bambuser.com or, alternatively, the IP ranges 91.209.0. and 192.165.252..
In rare cases, live streams may be served via Amazon EC2 where IP ranges or hostnames are not known in advance.
Download the SDI application from Iris Web: https://dashboard.irisplatform.io/home. If you cannot access the Downloading tab please ask the administrator of your group to give you permission.
Install it on the PC running Windows with the SDI card.
The SDI application has input fields for gid (aka group-id) and api_key.
To access the gid and api_key for an SDI-output, please browse to your Content Dashboard profile. In the “Publish” column you will find Outputs, where publish content using SDI and RTMP. Click on the upper right cog-wheel of the Output you would like to configure to retrieve gid and api_key (illustrated below).
Videos dropped in the SDI outbox in the Content Dashboard interface will be able to play out over the SDI machine.
The SDI outbox is like a looping playlist and will play videos in the order they appear in the list. If a new video is dragged to the top, it will play out.
Bandwidth requirements: Please allow [2-4 Mbps per stream (depending on resolution etc of the stream)] x [number of streams] x 2
Please contact your Iris sales representative for further guidance and support.