Download the Bambuser Iris Flow App from the Google Play store on your mobile device.
Once the app is downloaded and opened, you will be asked to log in with your email/username and password as set-up in previous steps.
You will remain logged in until you manually log out from the Iris Flow app.
The app supports Android 4.0.3 and newer.
You can now record and stream live videos, take photos or upload pre-recorded content, which will be displayed in the Content Dashboard associated with the Customer.
Tap the “Live” icon and the Live streaming interface will open.
Make sure to hold the device in landscape mode. Tap the red button and the live stream will be initiated. A “Live” label and counter will further indicate that you are broadcasting.
Adding titles and/or tags to any live stream makes it easier for the Content Dashboard operators to discover and manage incoming material.
Input any title or tag in the title field. By adding “#” to any word, a tag is automatically added to the video metadata. For example, #Fire will add the tag “Fire” to the metadata.
Tap the "rotate camera" icon to switch the camera to face you. The live stream will not be interrupted with this action.
For streaming in darker environments, tap the "flash" icon and the flashlight will be lit in continuous mode. Tap again and the light will be turned off.
Zoom the video with two fingers directly on the screen.
The “Stream health” indicates how the live stream is performing. A stream health around 100%-70% indicates that the flow (frame-rate) of the video is good.
If the stream health falls below this range for a consistent period, it indicates congestion or data loss in the network and suggests the network may not be capable of providing a healthy live stream.
The local HD recording of the stream will not be affected by low stream health.
However please note, if the storage of the device runs out, an ongoing live broadcasting may stop with the risk of the recording not being saved to the camera roll.
Disclaimer: We strongly recommend using a headset to avoid acoustic feedback.
The Content Dashboard operator can initiate an audio talk back request from the Content Dashboard interface.
The user of the Iris Flow App will get a notification on the screen, asking to accept or reject the request.
To close an active audio talk back session, simply tap the red "phone" icon which appeares in the bottom right hand corner of the viewfinder.
Talk back supports Android 4.1 and newer.
The Content Dashboard operator can also send messages via the text chat function available directly in the Content Dashboard. The user will be notified of any messages by a little red circle on the "chat" icon.
Tap the "chat" icon and all notifications will be shown. Tap again and the information will disappear.
Note that this is a one-way communication and read-only for the app user.
When broadcasting over poor networks, parallel local HD recordings of your live streams can be saved to the camera roll. To enable this go to "Settings", either on the starting interface or in live mode and activate "Record".
Make sure there is sufficient storage available on your device. Generally, with "High Quality" enabled 30MB/minute is being saved, meaning you can record approx 30 minutes with 1 GB storage.
Local recording is supported on all devices with Android 6.0 or higher and on some older flagship devices.
Tap the "camera" icon on the starting interface followed by the round white button to take a photo.
Tap the thumbnail in the bottom left hand corner and type any title/tag followed "Upload" to send the last captured photo.
Click on the "paperclip" icon to select earlier captured material from the camera roll, followed by “Upload”.
Tap the “Cloud” icon followed by the "paperclip" icon to select earlier captured video or photo from the camera roll, add a title and choose “Upload”.
Please keep the app open while uploading. Future releases of the app will allow batch upload and multitasking while uploading.
All settings are pre-set and changes are generally not needed, certain circumstances may however require you to switch or enable a setting.
Audio quality - When broadcasting over a poor network, switching to "Normal quality" may improve the sound. Disable to save some bandwidth.
Record - Enables a locally stored HD version of the video for later uploading.
Geotagging - Location data will be sent to the Iris servers together with the video.
Please contact your Iris sales representative for further guidance and support.